What users report
We don't have our own test account with this provider yet. So here we summarise what other users write publicly, in our own words.
Often praised
- Attractive, clear app
- Staking and wallet features
Common complaints
- Account locks, often after the first deposit or after transfers from someone else’s account
- Support replies slowly or without a concrete solution
- Funds sometimes unavailable for days or weeks
Themes from recent Trustpilot reviews, summarised on 5 October 2026.
Review sites are not representative: unhappy customers write more often, and providers that invite customers get more good reviews. We don't verify whether individual reviews are genuine. These voices never feed into our cost data or a score.